1. Introduction
Dynamic Hydraulic Services Company, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at https://www.dynamichy.shop (the "Site") and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with us.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
2. Information We Collect
2.1 Personal Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or inquiry form — name, email address, phone number, company name, job title, and mailing address
- Request a quote or service proposal — project details, technical requirements, budget parameters, and timeline expectations
- Communicate with us via email, phone, or other channels — records of correspondence, including any information you choose to share
- Subscribe to newsletters or marketing communications — email address and communication preferences
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device Information: IP address, browser type and version, operating system, device type, and screen resolution
- Usage Data: Pages viewed, time spent on pages, links clicked, referring URL, and navigation patterns
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze Site traffic (see Section 7 for details)
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as business partners, analytics providers, and social media platforms if you interact with us through those channels.
3. How We Use Your Information
- To respond to your inquiries — answer questions, provide quotes, and deliver customer support
- To provide and manage our services — fulfill contractual obligations, process service requests, and manage project delivery
- To improve our Site and services — analyze usage patterns, identify areas for enhancement, and personalize your experience
- To communicate with you — send administrative updates, service announcements, technical notices, and security alerts
- To send marketing communications — with your consent, we may send newsletters, promotional materials, and information about our services. You may opt out at any time.
- To comply with legal obligations — fulfill regulatory requirements, respond to lawful requests from authorities, and enforce our legal rights
- To protect against fraud and unauthorized activity — monitor for suspicious behavior, investigate security incidents, and prevent misuse of our Site and services
4. Legal Basis for Processing (EEA Visitors)
- Consent: Where you have given us explicit consent to process your data
- Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our Site and services, provided your rights do not override those interests
- Legal Compliance: Where processing is necessary to comply with applicable legal obligations
5. Disclosure of Your Information
- Service Providers: We may share information with trusted third-party vendors who perform services on our behalf.
- Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request.
- Business Transitions: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell your personal information to third parties for their own marketing purposes.
6. Data Retention
- The duration of our relationship with you
- Whether we have a legal obligation to retain the data
- Whether retention is advisable in light of our legal position
When we no longer need your personal information, we will securely delete or anonymize it.
7. Cookies and Similar Technologies
Our Site uses cookies and similar tracking technologies. You can control and manage cookies through your browser settings. Essential cookies are necessary for the Site to function. Analytics cookies help us understand how visitors interact with our Site. Preference cookies remember your settings.
8. Data Security
We implement appropriate technical and organizational measures including SSL/TLS encryption, firewall protection, access controls, regular security assessments, and employee training.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights: Access, Correction, Deletion, Portability, Restriction, and Objection.
9.1 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know, delete, and opt-out of the sale of your personal information. We do not sell personal information.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Contact Information
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically.